Terms of Service

By accessing our website, submitting an enquiry, purchasing a product or engaging our services, you agree to these terms. If you are agreeing on behalf of a business, you confirm you are authorised to bind that business. If you do not agree, please do not use the site or our services.

Lead Blast provides marketing services to renovation and trade businesses, which may include:

• Paid advertising campaign strategy, build and management (primarily Meta and Google).
• Custom estimating and qualification tools.
• Lead follow-up, nurture and appointment-setting systems, including SMS and email automation.
• Personal assistant and appointment-setting support.
• Digital products and downloadable resources.

The exact scope, deliverables, term and fees for your engagement are set out in the proposal, service agreement or order form we agree with you. If anything in that document conflicts with these terms, that document applies.

To let us do our job properly, you agree to:

• Give us accurate, current and complete information about your business, services and pricing.
• Hold and maintain all licences, registrations and insurances required to carry out the work you advertise.
• Ensure the claims, images, testimonials and materials you supply are truthful, your own to use, and comply with the Australian Consumer Law and advertising platform policies.
• Respond to leads and booked appointments promptly — our results depend on it.
• Give us the access we need to your accounts, pages and systems, and keep those accounts in good standing.
• Pay our invoices on time.

Fees, billing cycles and payment terms are set out in your agreement. Unless stated otherwise, fees are quoted in Australian dollars, are payable in advance, and are non-refundable once the period has commenced.

Advertising spend is separate from our fees. Any budget you spend on Meta, Google or other platforms is paid by you directly to that platform on your own payment method, and is not included in our management fee.

We may pause work on overdue accounts after giving you notice. Digital products purchased through our website are delivered immediately and are non-refundable, except where a refund is required by the Australian Consumer Law.

Either party may end the engagement in line with the notice period stated in your agreement. On termination you remain liable for fees for work performed and for the balance of any minimum term you agreed to. We may suspend or terminate immediately if you breach these terms, fail to pay, or ask us to do something unlawful or misleading.

We work hard to generate qualified enquiries and booked jobs, and we share real client results on this website. Those results are examples of what has been achieved — they are not a promise, guarantee or forecast of what your business will achieve.

Results depend on factors outside our control, including your market, pricing, capacity, reputation, sales ability, speed of follow-up, seasonality and platform conditions. Unless we have expressly given you a written guarantee in your agreement, we do not guarantee any specific number of leads, appointments, jobs, revenue or return on investment.

Our services rely on platforms we do not own or control, such as Meta, Google, Stripe and our CRM and hosting providers. Their policies, pricing, algorithms, approval decisions and availability can change at any time. We are not responsible for account suspensions, ad disapprovals, outages, policy changes or price increases imposed by those platforms, though we will work with you in good faith to resolve them.

All content on this website — including copy, designs, tools, templates, frameworks and logos — is owned by Lead Blast or our licensors and is protected by copyright. You may not copy, resell, redistribute or republish it without our written permission.

Resources and templates we provide are licensed for use within your own business only. You keep ownership of the materials, brand assets and data you supply to us, and you grant us a licence to use them for the purpose of delivering our services. Unless agreed otherwise, we may reference your business and the results achieved as a case study, and you may ask us in writing not to.

Each of us agrees to keep the other’s confidential information private and to use it only for the purpose of the engagement, except where disclosure is required by law.

Our services and website are provided on an “as is” basis. To the maximum extent permitted by law, we exclude all implied warranties, and we are not liable for any indirect, incidental or consequential loss, including loss of profits, revenue, data, goodwill or business opportunity.

Where we are liable, our total liability for all claims arising out of or in connection with our services is limited to the fees you paid us in the three months before the claim arose.

Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded. Where our liability for a breach of a consumer guarantee can be limited, it is limited to resupplying the services or paying the cost of having them resupplied.

We handle personal information in accordance with our Privacy Policy, which forms part of these terms. Where we process personal information belonging to your leads or customers, you are responsible for having a lawful basis to collect it and for maintaining your own compliant privacy policy.

We may update these terms from time to time. The current version is always published on this page with the date it was last updated. Continuing to use our website or services after an update means you accept the revised terms.

These terms are governed by the laws of New South Wales, Australia. You and Lead Blast submit to the non-exclusive jurisdiction of the courts of New South Wales.

• Email: Info@leadblast.com.au
• Phone: +61 483 913 215
• Office: Sydney, NSW Australia